Showing posts with label quilting. Show all posts
Showing posts with label quilting. Show all posts

Thursday, January 28, 2010

Dear JoAnne Fabric and Crafts:

****Disclaimer: The following memo may be 1)completely boring and 2)completely incomprehensible to anyone who doesn't sew regularly. I apologize in advance. Feel free to return to your regularly scheduled activities.****

I am so over you. Seriously. I have often questioned the legitimacy of your "sales" and the quality of your products, but this was the last straw. I would like to know how it is possible that, out of 30 (yes, 30)quarter flats purchased from your store, exactly 10 are use-able? Really, I'd like to hear an explanation, because this is ridiculous. I would think that a store that purports to be a "fabric" retailer would understand that it should not use permanent adhesive to hold said quarter flats together. And yet, I just spent an inordinate amount of time trying to peel, scrape, rub and wash the adhesive off the fabric. While doing so, I discovered that the fabric itself was of such low quality that even the gentlest rubbing and washing left holes. Really? I mean, I didn't expect the highest quality fabric to begin with, but this is beyond absurd.
I recently resolved to frequent my LQS and knitting boutique more regularly because, even though their prices are slightly more expensive, I want to support local businesses. This incident only furthers my resolve. Now, I am also confident that the quality of the products far exceeds yours and that I will actually be able to use the items I purchased.
In short, I cannot imagine a reason for me to return to your store. Goodbye forever.
With extreme annoyance,
Erin